摘要

绩效考核，是指对员工在工作过程中表现出来的工作业绩(工作的数量、质量和社会效益等)、工作能力、工作态度以及个人品德等进行评价，并用之判断员工与岗位的要求是否相称的手段和方法。绩效考核，对在员工之间形成良性竞争，调动员工的积极性、帮助员工改进绩效，提高工作效率，促使企业持续、稳健发展等都具有重要的意义。

当前我国银行业面临着国内国际的同行业竞争，基层分行的绩效管理是提高其竞争力的一个重要利器，具有重要的现实意义。

本文从绩效管理的有关概念和理论出发，探讨企业绩效管理的框架和程序，以作为后面分析中国建设银行 ××分行绩效考核的重要理论依据。然后具体分析××分行绩效考核的现状，分析当前分行绩效考核的实施情况。

在此基础上，运用KPI方法，针对分行在在绩效考核方面存在的问题从负债、效益、信贷质量、零售业务四个方面对方案中指标提出了改进意见。

关键词:××分行；绩效考核； KPI

Abstract

Performance appraisal is that the staff in the course of their work demonstrated by the performance of the work (the work of the quantity, quality and social benefits, etc.), the ability to work, work attitude and personal qualities, such as evaluation and use of judgement and staff positions commensurate with the requirements The means and methods. Performance appraisal, in the form of healthy competition between employees, to mobilize the enthusiasm of the staff, to help employees improve performance and enhance efficiency, promote sustainable enterprises, steady development and so is of great significance.

China's banking industry faces domestic and international competition in the same industry, grass-roots branches of the performance management is to improve the competitiveness of an important tool and has important practical significance.

This article from the performance management concept and theory, of business performance management framework and procedures, as the back of × × branch  performance appraisal of the important theory. Then a concrete analysis of × × branch of the status of performance appraisal, analysis of the current branches of performance appraisal of the implementation.

On this basis, the use of KPI way for a branch in the performance appraisal from the problems that exist in liabilities, and efficiency, credit quality, and retail business in four areas of programme indicators of the improvement.

Key words: × ×Bank branch； performance appraisal； KPI